Lyft Отзывы пользователей

Такси

Все работает идеально

Не могу зарегистрироваться

Кто-нибудь может подсказать - функционирует ли Lyft в России, в частности в Москве ? При регистрации ввожу свой мобильный без кода страны "7" (иначе не хватает цифр), но необходимый код доя завершения регистрации не приходит на телефон. Спасибо.

В России не работает

На апрель 2016 года, в России не представлен.

Amazing!

Very inexpensive way to get where you need to go!

Starting to dislike Lyft

I put in one address it takes the driver to a whole different address omg instead of paying 9.95 it’ll probably be double 😡

My opinion

Dear lyft , I love lyft a lot but the shared rides have got to go ! At least notify us if it’s a shared ride and how long the ride will be! I’ve been late to work and school because of the shared rides , also taking money off the card when the ride hasn’t even came yet? Ridiculous please making some changes

sensational

sensashunal

Money holds

I hate the fact you do authorization holds and it takes forever to give back not cool y’all got a lot of cash and they just did it again thanks for causing me to miss my appointment for a colonoscopy I will contact legal services

$50 coupon: RIDE784

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE782" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

$50 coupon: RIDE784

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE784" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

$50 coupon: RIDE782

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE782" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

Great app so great it's gets a 1 /5

Use the app to find out how "good" Lyft is . I know Uber has messed up before but my god they know how to run a business for sure

Unfair

Screw Lyft. Their prices are super high, and even when you use Lyft line it’s still expensive. I’ve heard more drivers complain over the YEARS I’ve used Lyft that the app just “changes its route” and doesn’t say if they’re picking someone up or dropping them off. This has been happening for years. Another thing, the drivers show up and wait one minute then cancel. Lyft won’t pay me back the $5 they take from me because the driver waited one minute. No one will talk to me about this either. They will not be getting my business ever again.

$50 coupon: RIDE783

First of all, if you haven't taken a ride yet make sure you use the coupon "RIDE783" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

App canceled my ride -abandoned roadside in Chicago

I was picked up at the Chicago Marriott Marquis and was on my way to McCormick & Schmick’s when my driver asked me why I had canceled my ride. I was confused. I hadn’t done anything with the app at all. He stopped the car and told me to request a new ride, saying that he would pick it up immediately. I tried to request a new ride, but was unable to get the request to go through because it kept assigning it to other drivers. After a few minutes, he told me I needed to get out of the car, he was being assigned to other rides. Standing on the side of the road, I called my wife to let her know that I was on the side of the road, I didn’t know where, and didn’t know how long it would take to get another ride. At that point, both of us were anxious. I continued to request new rides until, finally, another driver was assigned. The new driver called me and asked me for a landmark. I looked around and saw the name of an apartment complex nearby. I gave the name to my new driver, who assured me she would be there in a few minutes. Five minutes went by and suddenly the app said that my ride had been canceled. I called my driver. She hung up on me without answering. Three times. I then called for a third ride. The third driver picked me up and delivered me to the restaurant. During that ride I received a notification from Lyft that I was being charge $5 for canceling my last ride. I’m done with Lyft.

A great ride

This was one of the best rides ever. Young lady very sweet and respectful. I will most definitely be using this as my rides for now on.

Bad service

Unsafe

Excellent customer service!

I had an awesome customer experience. I accidentally input the wrong promo code to get the $50 credit for 5 rides each ride and they got back to me really quick and reset the promo code for me so I was able to enjoy the $10 off each ride! Then I email them to thank them and to tell them my awful experience with Uber and they gave me $50 credit for 10 rides $5 off each ride! And I told them how nice they were on Facebook and they again gave me $10 credit as well

Fix time estimates

I’ve been using lyft a lot more than the others until recently because the estimate of when the car will arrive are off. Like, really off. If I can’t rely on a car to get to me on time, I can’t use the app.

App does not work

Good prices but when I click “request lyft” nothing happens. It just sits there and does not respond. My phone works perfectly

Lazy Update Details

Take the time to write what updates / new versions are fixing.

Great svc., sometimes lag-gy app. Watch app works again!

Great service, nice drivers. The app works again on the Apple Watch. Very happy.

Love Lyft

😍

App crashes. Estimates are all misleading. Prices are leveling out with cabs.

If it says 3 minutes it will always take ten. If t says more than 5 it’s going to be about a half hour. No point in lying about it. App crashes frequently and at inopportune times. Prices have gone up 30-50% in the past 4 months. Not impressed. I use it as an Uber protest, but 1/3rd of the time i have to re-download uber because Lyft is crashing or misdirecting my driver.

Sweet

.

Not Working on iWatch series 3

The lyft app is not working on the Apple Watch

Unfairly Charged & No one will reply to me

The driver told me that he was unable to drive me home because I have kids with me and I don’t have a car seat. I said okay and then asked if he could cancel the ride and he said alright.After our conversation I watched him sit on the side of the park that we were at and wait for the 4 minutes to be up so that he can get paid.I also saw this on the app. This is unfair because he cheated me out of five dollars meanwhile my children and I are walking in this heat. I would like my money back. The drivers name is Edgar E and rides a Black Nissan Sentra

Best

Cool app try it out Free ride lyft up to $20 code ASHRAF743476 Cool app try it out you might like it

I think it may be better than Uber

I've been using Lyft for a shorter time than Uber and I have had NO issues with Lyft. I can't say the same about Uber. The Lyft drivers get here faster, the app is more user friendly, and I think the costs are better, PLUS I can connect it to my PayPal without adding my debit card, I think I love it!

Small Uber amount LARGE pre auth!

You'll have a $5 ride but if you don't have $25 in your account Lyft will decline your card as if you didn't have enough to cover your ride! POOR POOR POOR CUSTOMER SERVICE!

First customer service experience

I've been using Lyft for awhile and had to contact customer service for the first time this past weekend. After being charged a ridiculously high rate, and not being told it was prime time, I was more than irritated and contacted customer service. A little over an hour later, I had a response and they credited me back for the prime time charge. I was so surprised at the quick resolution and just overall customer service experience. Another reason I will continue to choose Lyft!

Better than Uber!

I was out of town for business and used Uber for the first time and they were extremely pricey and couldn’t find my location. This caused me to be late for work! I’m out of town I can’t afford to be late to a business meeting! The next day I used Lyft two times in a row and they were amazing prices were way cheaper and surprisingly not they didn’t struggle to find my location. Shouts out to Lyft for getting me to where I needed to go!

NewBee

Worst price. I will choose uber instead of this costly stuff

good

good

Great

First time using it and was awesome, I hope it's like that every time

Customer care doesn’t care

I took a ride this afternoon from NYC to LGA airport and the driver took more then 15-18 minutes when it said initially the driver will be here in 2-3 mins as the driver was just a block or two away. Once the driver arrived she didn’t even answer me when I asked why it took so long. When I requested her that I am running late and have a flight to make she just said ok. On top of that she decided to take her own route to minimize the distance to travel where as the app was telling to take a longer route and could have been more time effective. When I asked her than got a cold shoulder and she continued on her drive. I was delayed by more than 25 minutes because of this and missed my flight. When I contacted the customer service I was told that the fare was calculated correctly which may be true but the delayed costed me missing my flight. Customer service didn’t even say anything about other issues which I sent in my feedback. The car was dirty like hell. Have pictures to show the same. Lyft just doesn’t care what customers think as long as they are cheaper possibly.

Great App but.....

This is a great app but the prices to ride is a bit much and also when will the apple watch app start working again when i try to open the app on the watch it stay on the start up i really like using Lyft buy prices and the watch app are the obly problems

Lyft lie to me

Lyft thank you so much for the apology and our family thank you allot

Silly and bad bug

Add payment - Amex - recognizes it’s Amex and then won’t accept because it’s a 15 digit number. Silly, silly, silly. QA hang your head!

Awesome service

Absolutely the best

Drivers do not speak English, GPS faulty

I was dropped off 30 minutes north of the address I entered because Lyft's GPS was not able to find it correctly (Uber properly finds address all the time.) Could not explain situation to driver because he had to use google translate to speak to me and the language barrier proved to difficult. I was forced to exit the vehicle and call and Uber from a strange neighborhood. Horrendous app for anyone looking for reliability.

THIS APP...

This service is not much different from Uber, but what keeps me from using this instead is the app! It freezes after requesting for a ride at the driver profile page and what keeps me from coming back.

Testing

Testing reviews

Sneaky

I booked an $8 ride, and then was a 150% fee so it turned into $20...had I know about this I would've not booked at all. This was also after my first driver drove off, without waiting or calling, I was 10 steps away and Ahmed charged me "no show" fee of $9!! So ridiculous! Better off just paying em extra buck or two with Uber or Via.

BETTER THAN UBER

Honestly , I have used Uber before getting Lyft and my experience with Uber was terrible so decided to get Lyft I never look back has good drivers , great prices and really good customer service thanks you Lyft for marking it easy to get a cheap ride while maintaining great service

Sneakily expensive when you least suspect

LYFT used to have a more clear visual indicator when they’re gonna jack up the rate on you for surge pricing / prime time. From a User perspective, it used to be easy to see that the prices are higher because of a bright pink flag followed by a popup dialog asking the user to confirm that he/she understands that it’s prime time. However, now they’ve removed it and made the typeface for projected fare smaller. This is actually very underhanded and very deceptive of LYFT considering that most of its user base is, quite literally, on the go. Now, when it’s prime time, unless you spend the extra few seconds scrutinizing the screen, you won’t be aware you’re being charged prime time rates until they’ve already charged your card. From a UX perspective it’s not very empathetic to its users. From a product perspective, it makes sense that LYFT would try to squeeze as much money out of its customer base. It’s almost at the point now where LYFT is no different than the regular yellow cabs it claims to be more economical than. I think I’m done with this app. Time for something new.

Better than Uber

App is easy you use and the drivers are always professional and accommodating. Works great with my Apple Watch.

Great service

I resisted for a long time, but recently traveled and could not have gotten around without it.

No worky

I can log in fine but when I click to schedule a pickup it says my account has been deactivated. Support says no issues.... waste of time. I’ll take an Uber w/o problems

Credit card issues

Not thrilled that you cannot delete an old credit card from the app, even if it’s clearly an expired card. This somehow caused an issue with uploading a new card. Lyft also doesn’t seem to have the business travel features that Uber does so I’m guessing I’ll be deleting my account.

Froze on first try.

Glad to see Uber has competition but on my first use the app froze on me while finding a driver. Waited a few minutes, closed it down and used Uber.

Shady Drivers

I just took my first ride today. Everything went well or so I thought. Went I got to my hotel room I found that my fair ended up being twice what you I was quoted. This is because the driver went back to the airport and changed me both ways. I tried to dispute it on the app but that is not an option. I found the help area and filed a complaint a week later. If was hard to find until I knew what I was looking for.

Super easy!

Easy-to-use & intuitive. Drivers have all been awesome, friendly & efficient. Our first choice ride-share app!

  • «
  • 1
  • »
  • send link to app