Lyft Отзывы пользователей

Такси

Все работает идеально

Не могу зарегистрироваться

Кто-нибудь может подсказать - функционирует ли Lyft в России, в частности в Москве ? При регистрации ввожу свой мобильный без кода страны "7" (иначе не хватает цифр), но необходимый код доя завершения регистрации не приходит на телефон. Спасибо.

В России не работает

На апрель 2016 года, в России не представлен.

5 star driver

Safe drive happy ride home Thanks

25% discount

I did not see my discount applied to my bill. According to your email I should receive 25% off rides until Sept 25th Please adjust and advise

Thanks

They are there when you need them most thank you so much.

Teddy boy.

Best ride ever! Why a great guy!

Thought I’d give it another shot...

After waiting for the last hour for a Lyft I finally had one booked and arriving, and the app glitches and suddenly brought me back to the home screen and I literally watched someone else two minutes later get into the cab I had booked (i remembered the license plate) but of course I was no longer booked. Thanks. Back to Uber, worth spending the extra $10 with them cause I know it will actually show up.

Awesome!

Best driver ever!

Such a great design

This review is strictly about the design. The team behind this feels like they are firing on all cylinders. It’s smooth, intuitive and delightful. Well done!

Lyft added in stops before my stop

Knocking off ETA. Frustrating

Great

Great

Got charged a cancellation fee / non arrive

I got charged a non pickup fee because the gps places me 1 block away from where the Uber driver was. I tried telling the driver to wait for me and I will walk around the block and he cancelled. I got charged for the full trip. Not fair at all.

App is misleading in arrival time

When I order a Lyft just for myself because I’m in a rush the app states that the car will be at my house within 3 minutes. But it takes some time - 7 or 9 minutes for it to arrive. This is becoming more common and I would rather take Lyft Pool instead if I have to wait that long. App is misleading in arrival time.

A+

Easy to use good rates most of the time cheaper then Uber by a few dollars and gas multiple stops

Excellent!

Love this app. I’ve used just a couple of times and it works amazingly!

Lyft App

Great app, drivers and service!!!

Price deception

When I ordered my Lyft it was quoted at 153. When the ride was complete I was given a total of 193. I ordered Lyft because the Uber quote was less, however they ended up being the same price. Uber’s price is the same as the quote, it is not sneaky like Lyft. The driver on the other hand was great and helpful and it was a very smooth trip. The actually deceiving system of a quote vs actual price that Lyft does leaves a sour taste in my mouth.

More predictable than Uber

We’ve been very disappointed with Uber, long wait times that keep changing after initial contact, last ride ordered was to be 4 mins until we finally had to cancel after 22 mins.

Great ride!

Quick and easy!

M

Derek the driver good man

Your Lyft is here.

This app is good for manipulating people. I don’t want to come! I don’t want to drive! I’m too drunk! Boo-hoo! our Lyft is here.

Back to back Very bad exp

I had terrible experience was ripped off twice in Los Angeles. Seeking my refunds NOW!! Bad thing it my birthday weekend!

Fourth Driver found us

Once a driver actually showed up, the ride was good. But we stood outside in the hot sun for 30 minutes with a baby, while three other drivers gave up and literally cancelled the trips. I explained that we were at the Marriott’s Residence Inn to one driver and he went to Spring Hill. I could see on the map that he was close but he disappeared and a new driver was in route. Needless to say we arrived lave for an appointment that we would have been about 30 minutes early for if the first driver had picked us up.

Yaaaaas

Got me to and from work on time

Unbelievable

We sat on the street for 15 minutes waiting for drivers to pick us up. Multiple drivers started driving the opposite direction as people showing up after us got picked up by other ride shares. Cycled through about 5-6 drivers before we finally got picked up. Usually never have issues with lyft except for when I’m downtown by the chase stadium. Drivers should be instructed on how to navigate the downtown Phoenix area and be alerted as to when the baseball games are ending. For gods sakes there is an actual designated lyft drop off spot tht we were at that all the drivers literally couldn’t get to. If streets are shutdown THE APP SHOULD TELL THE DRIVERS.

$50 coupon: CARSHARE

First of all, if you haven't taken a ride yet make sure you use the coupon "CARSHARE" to get $50 off your first rides!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably won't cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the driver's face, phone number, and car make and model. It's amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I don't see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, it's still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didn't have to say anything more than a short comment on my driver feedback to get a full refund. I'm very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!

Espectacular

Excelente todo

Sweet

Used to use Uber, now use lyft. Drivers are very friendly

Great service

Prompt and friendly service 24/7, love it!

Always on time, drivers pleasant.

Every time Zi get a Lyft ride, drivers are courteous, knowledgeable and safe to ride with. Thk u.

Needs work

While I enjoy the lift service overall, the app it’s self could use a little bit of work. As a blind user, not all the functions work as they should. For example, the option to schedule a ride and Vance is always greyed out for me, no matter what time of day I try to use the service. Also choosy multiple stops, or round trips, is not as intuitive as it used to be a few revisions prior to the latest release.

Cheaper

Better than Uber, but it’d be nice if we could change the route cause we know a fast way 🤷🏻‍♀️

Too difficult to contact support and did nothing to help retrieve a lost item.

There is no direct line for customer support and they did nothing to recover an item. They need to fix this.

Lyft is great.

I love Lyft. Nothing but good experiences wherever I have gone and I used lyft all of the USA.

New comers

So not only am I knew to Lyft but I’m also new to Pennsylvania and my driver literally made me so comfortable the whole ride as if she was a longtime friend or sister. She gave me run downs on the weather I’m getting into as well as using apps like lyft to get place to place. She was amazing and I’d love to use her discreetly every lyft ride.

Awesome!

Dropped me off at union station in record speed and friendly

Great way to travel

I enjoy lyft easy access it travel!

Lyft

Washington DC. It made our visit great. Thank you.

Call a cab!!

Absolutely horrific. Apparently I hit a multiplier and it never warned me. $110 for a $30 trip. I would have called a cab otherwise. Needless to say, I’m challenging the charge. Can’t steal money, Lyft!!

Promotion not working!

I received an email with promotion code EMAIL5X. There were no special instructions when and how to use it for the first ride (it had to be $50 off for a first ride). When I just got to the car, and tried to apply the code, it said it was too late. So, it was a trick. I m going back to Uber and never going to use Lift again!

Never got out of the Airport so Effortlessly

Far, far less than long term parking, much easier, no long walks, no hunting for car. Great driver, prompt, clean car. Why didn’t I do this before? Now I know a better way. Thanks Josephine

Amazing

This was the best lift driver I’ve ever had

Great app, great features

Easy and intuitive to use, I easily manage several payment options and always easy to rate drivers and leave feedback.

Pathetic

Terrible navigation for the drivers. Take some responsibility

Shameless Sites

Celena helped make our trip fun and exactly what we hoped it to be...a Shameless experience! Saw the Gallagher House, V and Kev’s house and Patsy’s Pies aka Golden House Restaurant. Thanks for the great conversation, Celena. Great to meet you! Heather and Shelly.

I watch

The app really convenient Lyft needs to create an app for the Apple Watch so I can use Lyft on the Apple Watch ?

Drivers

I have used Lyft 3 times. Each driver has been very nice. However, I would like a option through the app to pick my driver.

Great ride!

Very nice ride!

Riders should know about changes to driver rating system!

I tried to find a general feedback form, but it’s impossible to send an help message to Lyft that’s just “feedback on Lyft policy” — so I guess I have to post a public review? Here’s my feedback: I just learned that Lyft has stopped requiring users to rate after a ride, that driver ratings are depenendent on the last 100 *rated* rides and that the percentage of riders leaving ratings has really dropped! I think this is terrible for drivers. If rating is optional, then it will tend to just be bad rides that get ratings! The old way of making it 5 stars if someone skips rating seems fair. If someone didn’t rate, that probably means their ride was uneventful and efficient — exactly what I want my ride share rides to be! I don’t need to make a new best friend to give five starts — the vast majority of drivers do great. They should get credit, and I think this new way of calculating a rating is bad for drivers and hidden from riders. :( Riders, be sure to rate your drivers! If you don’t have much to say, that probably means it was an efficient ride and 5 stars.

Good

Like

I’m Glad I Tried Lyft

My first time experience and it was perfect. So simple, affordable, and the process is really easy!

Awesome ride

Ryan was bomb ❤️

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