Lyft App Reviews

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Colin Hill

Great quick service to go anywhere

Great app to use to get where you need to go.

Been using this app for a while now, and for the most part it had served me well. No issues with the app

Awesome

Friendly service. Love it.

[Former] lyft rider

Prior to this update, I ONLY used lyft in sf. Newest update has a lot of the anti-passenger features that uber recently added to their platform. These include: 1. Removing the Prime time (surge) multiplier and only showing what the estimated total cost of the trip will be. Stripping the app of this diminishes transparency of fares--a tool that uber (and now lyft) uses to conceal or downplay the true cost of rush hour premiums. 2. Adding additional clicks before a lyft is requested. You now have to "skip" adding a destination if you want a lyft called while you put a destination in. This is probably caused by #1. This is tragic because lyft was the uber alternative in SF...now there is little that differentiates lyft from uber. Will be splitting my rides (I probably spend $3-400 a month on lyft) between uber and lyft until lyft stops this deceptive practice.

Lyft

Long story short, im f***king with this app until proven otherwise. It serves its purpose!

Never had a problem with Lyft

Its been great so far.

$50 coupon: LYFT820

First of all, if you havent taken a ride yet make sure you use the coupon "LYFT820" to get $50 off your first ride!! Enter it right before you request a ride. Go to the Payments tab in the app and enter the coupon there. Might as well try it out since it probably wont cost you a thing!! The app is simple, easy to use and intuitive by design, giving you important info like the drivers face, phone number, and car make and model. Its amazing how quick and seamless the entire process is. A car comes to your door within minutes of pressing a button!!! The drivers are real people, they are very polite and their cars are clean! Some even come with complimentary water, gum and candy! Even if you want to charge your phone, a lot of drivers have phone chargers at your ready!! Lyft is definitely cheaper than your average cab. After all this, I dont see why you would ever use a yellow cab again. Even if you want to get a black car on the occasional night out, its still cheaper and more convenient than hiring your own private driver. The customer support is also fantastic. I got overcharged on one of my trips and I didnt have to say anything more than a short comment on my driver feedback to get a full refund. Im very happy and I hope Lyft continues to exceed my expectations in not only the app but customer service! I also prefer Lyft much more than other competitors, mainly because they have so much more supply and cars are always just a few minutes away!!!!

Purely great LYFT is!!

Easy to use, great drivers, fair pricing, convenient, helpful.

Lyft App

Very efficient!

Awesome

I love the convenience of the app. The drivers are always friendly with clean cars & I like the tip feature

Its cool would give 5 but...

This is cool so much better than a taxi. Im black so taxis wont stop for me. The people who drive are nice and talkative most of the time. My only complaint is I live in EPA so the drives literally will cancel around the corner from my house after driving for 10 minutes. I have contacted Lyft about it and never heard back. I think its messed up because I was late to work that day and had to use über.

Great service

Coty was awesome

Paypal

PayPal not working, great service tho!!!

Please explain

What is in a new Release

Love the app, needs release notes!

Great app, great service. Why cant you write release notes?? Its even required by Apples App Store. I know developers dont like when users dont use their new work and install updates and managers like to see high update uptake; so Im doing this for you: Im not updating until you tell me whats changed. Leave A/B test features vague if you have too but comeon!

Pricier than others

Cool app as a back up for Uber. Consistently a lil bit more than Uber.

Awesome Experience!!!

Ive been having an awesome experience with Lyft drivers. Cant complain and keep up the good works

Most practical app!

Gotta love Lyft! Easy to use, great rates and reliable. Ive been using it everywhere since I discovered it and will continue to use it!

Not bad

The price estimate button doesnt work, tried contacting lyft several times, still the issue hasnt been fixed and will not give it a five star until that is done. Other than that I like it.

Pretty good

I like it :) I use it on many occasions

  • send link to app